Laundry Service Process at Roadrunner

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How Our Service Works:

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1. Registration and Profile Creation:

2. Register to create your profile. Here you can specify your laundry preferences, types of detergents, fabric softener options, and any other special care needs related to your garments.

3. Pickup Scheduling:

4. From your profile, request a home pickup. Choose a time within our pickup windows (8 AM to 8 PM) and add specific instructions for locating or treating certain delicate items.

5. Advanced Sorting at Our Laundry Center:

6. We use advanced technology and expert knowledge to sort your clothing not only by color but also by fabric type and dirtiness level. This stage is crucial to prevent issues like discoloration or undue wear and tear.

7. Customized Washing Process:

8. According to your profile specifications, we will use the appropriate detergents. For example, for clients with sensitive skin, we use hypoallergenic and fragrance-free detergents. We rigorously adhere to specific washing instructions for each fabric type to maximize cleanliness while protecting the fabric's integrity.

9. Optimized Drying:

10. Drying is carried out under controlled conditions to ensure fabric protection. Garments requiring air drying are carefully hung to prevent deformation, while others may need low-temperature drying to preserve their elasticity and color.

11. Professional Folding and Packaging:

12. Each garment is folded using techniques that minimize wrinkles and then packaged in breathable materials, ensuring the garments stay fresh and ready to wear.

13. Delivery and Final Review:

14. Delivery is made directly to your home in packaging that ensures cleanliness and quality until receipt. Upon delivery, a final review with the client is conducted to ensure complete satisfaction.

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